TSA Member organisation: Technology Enabled Care
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Your Acticheck, out and about

At home, your wristband talks to your base station. With the free Acticheck app on your phone, it keeps working when you go out: if you need help, or the band detects a fall, the app passes the alert on and your responders receive your location.

  • Free to download and use
  • Light on data: about 2 MB a month
  • Light on battery: designed to run all day in the background

Who needs the app?

The wearer. Install it on the phone you carry when you go out. That’s the phone that keeps you protected away from home.

Family and responders. You don’t need the app to receive alerts: they come to you by text message and email, with a map link showing where the wearer is. The app does give you a one-tap shortcut to My Acticheck, if you’d find that handy.

How it works

How it works: at home the band talks to the base station; out and about it talks to the app on your phone. Both pass alerts to Acticheck, which sends your responders a text and email with a map link.

  1. At home, your wristband talks to your base station, as it always has.
  2. When you go out, your wristband talks to the app on your phone instead, over Bluetooth.
  3. Your phone passes alerts on to Acticheck using its mobile data or Wi-Fi, together with your location. Your responders are told straight away by text message and email.

When you come home, the base station takes over again by itself.

Choose your phone

Android

New app, now on Google Play. For Android phones running Android 11 or newer.

Get it on Google Play

iPhone

On the App Store.

Download on the App Store

Each guide takes you through installing and setting up the app, checking you’re connected before you go out, and what to do if something isn’t right. Questions? Call us on 0345 25 75 080.