The Assure smartband has been developed to have a one year battery life. This means that it’s a truly ‘fit and forget’ band. We have enabled this by proprietary battery management capabilities and designing the system to provide the level of service you need rather than providing many different features and options that may never be used.
It is likely the Assure would give service for well over a year, however to achieve the one year service we advise a typical usage to be a Wellness check-in once a day and no more than three Alerts a week. The band transmits to the base whenever a button is pressed or if a potential fall is detected, and otherwise at 15 minute intervals. Although this interval can be altered on request, making it more frequent will compromise the battery life and reduce the service period. When such a change, or an additional wellness check-in, is requested we will ask for your consent to reduce the remaining service period before implementing the request.
Your Assure band is sealed and the battery cannot be changed, however we continuously monitor the battery levels of all Assure bands and will let you know well in advance when it is time to replace your band.