This page lets you know what changes have been made recently and also known issues that we are working on.
If you are aware of any issues not listed here please let the support team know by emailing email@example.com
RESOLVED: Issue with server response time potentially affecting service delivery.
The server speeds have been as expected for the last since last Friday; we will continue to monitor but this issues appeasr resolved.
Issue with server response time potentially affecting service delivery.
A temporary slow down in the responsiveness of our service due to a service update from Microsoft to our Azure web services platform. We are in communication with Microsoft to determine the cause of the service update. This will only have affected a small number of our customers and no customer data has been placed at risk. We will update with further information as it is received.
Issue with email messages being sent multiple times. Under investigation.
On some of the portal pages a browser panel appears warning the user they are about to leave a page when they select SAVE CHANGES. This is browser dependent. The workaround is to always select Leave Page.
The time shown on the axis of the graph is 1 hour out however the time shown when you hover over the line and incidents is correct.
No postcode validation. If an invalid postcode is entered the map will not display the correct position.
18th April 2017
Critical bug fix to overcome problem with wellness checks which were falsely reporting confirmed.
7th April 2017
Critical bug fix to overcome problem with worn detection.