Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.
Customers frequently describe the reassurance Acticheck gives them and their families, including knowing that help will be called if they fall or need assistance. Recent reviews praise the newer wristband as more comfortable, easier to fasten and smarter-looking than the older grey strap. Several customers describe simple setup and replacement, straightforward yearly renewals with clear instructions, and helpful support.
Customers also value the daily I’m OK checks, being able to see a relative’s activity in the app, and the response service, which one customer says worked well when they needed it.
Criticisms are minor. One reviewer would like more colour choices, another has to dry the band after showering, and one notes that the vibration weakens towards the end of the battery’s life. In its responses, Acticheck says it hopes to offer more colours, explains that the band dries by itself, and offers to adjust settings or send a replacement puck early. One three-star reviewer had not yet worn their new wristband.
AI-generated summary of the 20 most recent published reviews (31 August to 24 September 2026) and their 19 Acticheck responses, available on 26 September 2026. Of these reviews, 16 are five-star, 3 are four-star and 1 is three-star. It reflects customer opinions and Acticheck’s replies, not independent verification. Read the individual reviews and responses below for full context.
Bought recently for my mother, so far she is very happy , bracelet is light and comfortable, also adjustable, the ok checks are a great addition and also I can check at any time on the app her movement throughout the day and night.
If she falls it will ring me with an automated response letting me know and the same if she squeezes the buttons on either side of bracelet for help, if I don't respond it will then ring the next responder.
Also Sally very helpful during initially setup.
It is working well and I am glad we chose acticheck.
Sharon C. · Verified buyer ·
I'm a bit of a technophobe but the replacement was easy to set up.
Paul B. · Verified buyer ·
The new black wrist band is much easier to put on and visually smarter than the old grey one.
Patricia V. · Verified buyer ·
Only had to use it once but very pleased with the response
Kathleen C. · Verified buyer ·
Very efficieant and simple yearly renewal. Clear instructions sent too.
Louisa S. · Verified buyer ·
Very Happy with my acticheck, but would like more choice of colour (I do keep asking!)
Susan Y. · Verified buyer ·
Verx good
Set check in oncd a dax
Tony C. · Verified buyer ·
So far very good
Peter B. · Verified buyer ·
I find it very good. Towards the end of the battery's life the signal does tend to ease off. It's so easy to use that you forget your wearing it. Like
Margaret C. · Verified buyer ·
I feel totally reassured that I am covered if or when I need assistance. Thank you for the vibration from the wrist action each day which tells me I am still connected.
Nancy W. · Verified buyer ·
Great but have to dry it after shower
Jean S. · Verified buyer ·
Excellent
Anne W. · Verified buyer ·
My wrist band arrived the day I was going on holiday with my family therefore I stored it in a safe place and as my family leave tomorrow I look forward to wearing it as it seems less bulky than the grey one. Sorry not to be more helpful
Catherine H. · Verified buyer ·
No problems.
Patricia P. · Verified buyer ·
My dad has had his band for about 5 years now and I can’t imagine life without it. It gives me peace of mind to know I can see how he is moving around but also know I’ll be notified if something is wrong. At near 90 it’s a real relief for him to have his band as it gives him a sense of security too.
The support service provided by Acticheck is also superb.
Great product and great company!
Carlos C. · Verified buyer ·
I have just done my yearly renewable without hesitation as Acticheck has given me peace of mind for many years. The Response Service is excellent and the new style wrist band is more comfortable and easier to put on and take off. Thank you.
Sue S. · Verified buyer ·
It’s fantastic so easy to put on it stays where it’s port and so easy if necessary to take it off looks good terrific in improvement on the old strap
Colin B. · Verified buyer ·
Very positive reaction as soon as I put the wristband on. Far more comfortable to wear and far easier to do up. Fitting is more adaptable to precisely how I want to were it each day – looser on a hot day and firmer when it is cooler. The design is very important to me and this one is totally chic – congratulations!
Sue S. · Verified buyer ·
It’s very comforting to know that the Acticheck wristband is reliable, easy to use and has great customer support. Simple to set up and the user finds easy to operate. Thank you.
Christopher P. · Verified buyer ·
Very reassuring to know that there is always someone there, backing me up in the event of anything nasty happening. It allows me to go anywhere by myself.
David W. · Verified buyer ·
Works as expected – no problems – prompt answers
Peter P. · Verified buyer ·
I e-mailed to say that my mother had passed away and therefore needed to cancel the subscription but you went ahead and took payment anyway, this is disgraceful behaviour and I demand a refund immediately
William B. · Verified buyer ·
Best so far will report when evaluation is over !
Sally doing a good job
Mark B. · Verified buyer ·
It is a very good way to feel safe. A bit of a nuisance putting sleeves over it.
Josephine H. · Verified buyer ·
Gives me and my family peace of mind
Marion B. · Verified buyer ·