Reviews

Like this product on the whole, the only thing I find annoying is sometimes there is no response when I answer a call and it goes to the next responder even though I have pressed 1 or said yes.

They are on the ball and very pro-active. also my responders have the ability to check on my conditionat any time.

I’m very pleased with the new wrist band. It is smarter than the silicone band, and it dries very quickly after a shower. Just pat it with a dry towel.

Great service, great support and great value for peace of mind and reassurance.

I got this for my mother who has dementia, primerily as a fall detector, but the fact that activity levels are graphed is an added bonus. I've had a couple of questions and the Customer service has been excellent – prompt replies to my questions from knowledgeable people. Not had a fall (thankfully), so can't comment on that.

Pleased with product which I have had for several years.

excellent service. Thank you

I am very happy with the device and support this far. The OK alarm is particularly reassuring for me and my Responders now I am living alone and at risk of falling.

The black replacement wristband is so much better than the original grey band as it is easier to adjust. I am very pleased with it!

Would like more choice of coloured bands please !

Everyone is always very helpful and friendly.

The band is light and easy to wear. It does not upset my sensitive skin. The daily ‘OK’ checks give peace of mind to my family. The app on my phone means I can call from anywhere, should I need help. Renewal is straightforward with easy to understand guidance as to the process for replacing the puck and associating it with the base station.

It was unfortunate to recieve a faulty puck on this years renewal . I was pleased with the initial response to send out a new puck however when it did not arrive after two days I had to ring again to get a new puck which has now arrived and working.

Recent acquisition so early days. Set up was easy following advice from support team re fully populated router. Tutorials good. I feel more secure now that I have my wristband at all times.

Velcro band is very comfortable and I’m now avoiding itching which developed after 2 years of continuous wear of the original strap!

I wish it would vibrate/buzz on my arm louder and stronger. It seems to go off when I'm unaware and not at home. Good thing is, that my son always rings me before panicking.
At night when I check to make sure it's on, if often is off and I have to prompt it to start up again. Not sure why?
I also wish that it wasn't grey..
Overall, I couldn't wish for or need a better alarm system for myself. It makes me and my family feel more secure, knowing that it's always on…well nearly..

Like the new replacement wristband as it is much easier to remove and put on than the silicone one although the silicone one has lasted years. It looks good too.

The subscription service couldn't be simpler, notified by email and the new "puck" arrived about a week later. Very easy to exchange and now another years peace of mind with no fuss!

Have no problems with the product but haven't tested the fall response. Haven't had any problems with the technicalities.

Works well for me

My subscription was renewed by Acticheck without them contacting me which was not good. I didn't know it was due for renewal until I was sent a statement from my bank and saw an amount of £105 had been deducted by Acticheck. However, I rang them and they said they had contacted me via a text message which must have gone to someone else. However, it was soon sorted out without any problems.

Perfect

Hi, all good so far. It gives Mum peace of mind and us peace of mind too.

Acticheck gives me peace of mind

Perfect