TSA Member organisation: Technology Enabled Care
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Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    Initially I wore a silicone band which irritated my skin. But, now that I have switched to a fabric band, all seems to be well.

    E. A. · Verified buyer ·

    Response from Acticheck: We're pleased to hear you find our new fabric band better for you.
  • Rated 5 out of 5

    Perfect if resistance to wearing 24/7

    Early days but all good. Bought for my mother in law about to turn 90. It doesn't matter how good an alarm is, if it's not worn 24/7 it's a waste of time. So the low profile showerproof was ideal. Although a responder, it was easy for me to 'become the wearer' to set things up. Acticheck back up is great in helping out with any little issues you may encounter. Very easy for me to ensure the right responders are on call and in the best order.

    Christopher B. · Verified buyer ·

    Response from Acticheck: Thank you – we've had many people choose our system for themselves or their loved ones because of its stylish and discreet appearance, as well as the fact that it can just be put on and that's it – nothing else to do or worry about. And it's also handy for responders who are admins (with permission) to see whether it's being worn or not.
  • Rated 2 out of 5

    I complained that you did not state cost of renewal when informing us it was due

    Pamela P. · Verified buyer ·

    Response from Acticheck: Fair enough Pamela – we had a technical difficulty which didn't allow us to personalise the renewal emails with each customer's renewal cost, but we have done some work and this has now been fixed, so you, and everyone else, will know well in advance of renewal how much it will be. Thank you
  • Rated 5 out of 5

    Easy ordering. Straight forward fitting and set up. All good for another year!

    Daphne E. · Verified buyer ·

  • Rated 5 out of 5

    Love it

    As expected

    Brian J. · Verified buyer ·

  • Rated 5 out of 5

    Great wristband

    The replacement black wristband is more comfortable to wear, does not get sweaty underneath and cannot accidently come off, overall a big improvement on the silicon band,

    Robert W. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Robert. We're pleased to be able to offer different options for the wristband as every user is different and can fid something that suits them best
  • Rated 5 out of 5

    Gives me freedom to walk alone

    Appreciate that I can take walks by myself and feel safe that if I have a fall the acticheck system will be in action.

    Sandra H. · Verified buyer ·

    Response from Acticheck: We're pleased to hear you find having the Acticheck life-saving wristband paired with the free smartphone app reassuring when out and about
  • Rated 5 out of 5

    Very comfortable

    The black fabric strap is a lot less cumbersome and stays in place better. What I really appreciated was the proactive customer service when they realised I had ordered a 2nd as the 1st was too small and refunded without my request.

    Rachel B. · Verified buyer ·

    Response from Acticheck: Thank you for your lovely feedback
  • Rated 5 out of 5

    Seamless move to new kit

    John H. · Verified buyer ·

  • Rated 5 out of 5

    No problems

    No problems, good product.

    Patricia P. · Verified buyer ·

  • Rated 5 out of 5

    Much better

    Barbara B. · Verified buyer ·

  • Rated 5 out of 5

    There is a reassurance there. They have been helpful, very.

    Alan T. · Verified buyer ·

    Response from Acticheck: Thank you Alan
  • Rated 5 out of 5

    Gives reassurance to me and my family. When I overlooked my 'ok' one evening my son was alerted within a very few minutes. Great!

    Margaret S. · Verified buyer ·

  • Rated 5 out of 5

    Just as expected

    John H. · Verified buyer ·

  • Rated 4 out of 5

    Love it as it makes me feel safe.

    Good.have used it,

    Ann B. · Verified buyer ·

  • Rated 5 out of 5

    Much more comfortable

    Much more comfortable to wear and less bulky. Also much easier to take on and off.

    Anne R. · Verified buyer ·

  • Rated 5 out of 5

    Does what it says

    I am Epileptic and in my case this device has actually been a true lifesaver as I used it to alert my daughter who found me in a seizure and had stopped breathing but she was able to resuscitate me and save my life

    Mike C. · Verified buyer ·

    Response from Acticheck: Wow, so happy you're ok, and what a story! Thank you
  • Rated 5 out of 5

    Great service

    Any issues resolved immediately, quite refreshing really

    John H. · Verified buyer ·

    Response from Acticheck: Thank you John
  • Rated 5 out of 5

    Very helpful telephone support thanks

    Michael H. · Verified buyer ·

    Response from Acticheck: Thank you – we're here to help!
  • Rated 4 out of 5

    Does what I need

    The acticheck devices and subscription are fantastic.
    I find that the website and the back office is somewhat lacking when it comes to managing my account, as it’s difficult to navigate and doesn’t work well on Apple devices.

    Kath C. · Verified buyer ·

  • Rated 5 out of 5

    Fantastic product

    My mother had two falls whilst using this product, in both cases relatives were alerted promptly and were soon there to get her back on her feet.
    This is a great product, because it's water proof and the battery last a over a year, the wearer never takes it off, so it truly provides 24 * 7 protection.

    Alastair W. · Verified buyer ·

  • Rated 5 out of 5

    Thoroughly happy

    The velcro wrist band is great,so much more comfortable for me than the plastic one easier to get on and off also, extremely pleased with it. Thank you so much.

    Ann G. · Verified buyer ·

    Response from Acticheck: We're so pleased you love it. Thank you
  • Rated 5 out of 5

    I think the black wristband is rules easyjet

    I think this wrist band is great . Will
    Use it in Spring/Summer as it is so light

    Ann V. · Verified buyer ·

    Response from Acticheck: Thank you – so pleased it rules!
  • Rated 5 out of 5

    Great service

    Quick, simple and reliable

    Rob L. · Verified buyer ·

    Response from Acticheck: Thank you – we do try!
  • Rated 5 out of 5

    Looks good and even better is that I am able to manage it myself. I had to ask someone to help with the silicone band.

    Jean F. · Verified buyer ·

    Response from Acticheck: We're always trying to improve our offering, so we're delighted the new style wristband is better for you.