TSA Member organisation: Technology Enabled Care
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Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    Excellent Product – 100% Recommend.

    Excellent product and customer service support. Would not hesitate to recommend this product and company to others. Happy customer!

    Patricia S. · Verified buyer ·

  • Rated 5 out of 5

    First Class Service.

    Lorraine B. · Verified buyer ·

  • Rated 5 out of 5

    So pleased with it.

    Have confidence in it!

    Crawford D. · Verified buyer ·

  • Rated 5 out of 5

    Good product

    Easy to order and quick delivery

    Christine W. · Verified buyer ·

  • Rated 5 out of 5

    Simple and straightforward to renew the battery. I have to wear the wrist-band losely otherwise it rubs my skin.

    Barbara L. · Verified buyer ·

  • Rated 5 out of 5

    Excellent product and excellent customer service

    An excellent service, so easy to use, easy to renew, and very helpful on the phone when there's any questions. Renewal information was excellent. Very clear and easy to follow. Having a system that doesn't rely on recharging a battery and only needs an update once a year makes it super simple and reliable.

    Chris B. · Verified buyer ·

  • Rated 4 out of 5

    xxx

    Kenneth L. · Verified buyer ·

  • Rated 5 out of 5

    I received it quickly and easy to manual setup.

    Nigel G. · Verified buyer ·

  • Rated 5 out of 5

    Very good product – gives peace of mind, communication form the company is ggod and my dad finds it easy to install the pucks.

    Helen L. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Helen – we're so glad your dad finds replacing the battery/puck easy and are especially pleased that our wristband gives you all peace of mind
  • Rated 5 out of 5

    I do find the wristband quite tricky to fit. My failing, not yours.

    Prue S. · Verified buyer ·

    Response from Acticheck: We're sorry to hear that Prue. It can be a bit fiddly for some, but it's good to ensure it fits well and is secure, and once on, it doesn't need to be taken off. If you think a velcro strap (puck holder and strap are black) might be preferable, please get in touch. Thank you for your 5 star review though.
  • Rated 5 out of 5

    Ultimate safety.

    Like most of it but find it bulky when wearing winter clothes.

    Marge P. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Marge. We're sorry you can find our wristband bulky at times. We have made it as streamlined as possible so our wearers can enjoy the convenience of the one year battery life and uninterrupted service (no need to remove it to charge)
  • Rated 5 out of 5

    Love my Acticheck band

    Living on my own, and having reached an age when I need to get up in the middle of the night to visit the bathroom (passing the top of my stairs on the way) I felt that I wanted something whereby I could call for help should I fall downstairs. But, being an ‘active’ person, going hither and thither at will, and often on my own, I didn’t want a pendant. Upon searching for bands I came across ‘Acticheck’. Therefore, the idea of being connected to an app on my smartphone whilst not at home appealed to me as I often go places on my own where there may not be anyone close by to call on should I need assistance.
    It was all reasonably straightforward to set up – even for a bit of a technophobe like myself! But of course, a reassuring and calming voice was always at the end of the phone when I needed it.
    I've had a band for two years now and love the reassurance that having the Acticheck one brings.

    Paula A. · Verified buyer ·

    Response from Acticheck: Hi Paula, What a lovely and detailed review. We're pleased that you have had a couple of year of reassurance from us – so far. Thank you for sharing your experience.
  • Rated 5 out of 5

    As always, efficient , helpful and quick service.Very pleased with new Velcro wristband

    Christine S. · Verified buyer ·

    Response from Acticheck: Hi Christine, We're pleased the alternative is good for you. Thank you for leaving a review.
  • Rated 4 out of 5

    Only had this for a month but it seems to fulfill all my requirements. The proof will be when it’s needed for real

    Tessa G. · Verified buyer ·

    Response from Acticheck: Hi, We're pleased all is well so far. Long may it continue. Thank you for leaving a review.
  • Rated 5 out of 5

    Always very helpful, very happy

    Beverly V. · Verified buyer ·

    Response from Acticheck: Hi Beverly, Thank you for sharing your experience of us. We're pleased you are happy.
  • Rated 5 out of 5

    The only slight irritation is that the silicone tends to catch on sleeves when putting on sweater or coat.

    Carol B. · Verified buyer ·

    Response from Acticheck: Hi Carol, We're pleased you are happy, overall. We do have alternative wristband straps if the classic silicone one is problematic. Please speak to us if you want to.
  • Rated 5 out of 5

    So pleased with this product

    So pleased with this product bought for my mother. She has a large garden well beyond her WIFI and there is no mobile coverage but the acticheck works faultlessly. As a 89 year old living in a rural location it's given us both a great deal of comfort.

    Marcus C. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Marcus – we're delighted that our product is working perfectly for your mother.
  • Rated 5 out of 5

    Very helpful when I called them, easy to resolve a minor issue

    Sam G. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Sam – we pride ourselves on our customer service and are always happy to help
  • Rated 5 out of 5

    Easily ordered over the phone and installed, it puts my daughter’s mind at rest as well as mine. Fortunately we haven’t had to use it yet though!

    Vivienne S. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Vivienne – we hope you never 'need' to use your wristband but yes, it's reassuring to know it's there, just in case
  • Rated 4 out of 5

    very simple process

    Jan H. · Verified buyer ·

    Response from Acticheck: Hi Jan, We're pleased that you found renewing your puck to be simple. Thank you for sharing your experience.
  • Rated 5 out of 5

    Love this product, gives you peace of mind

    Live personal caring attention from customer service.

    Dawn S. · Verified buyer ·

    Response from Acticheck: Hi Dawn, We're pleased to be giving you peace of mind. Thank you for sharing your thoughts.
  • Rated 5 out of 5

    Good

    Helen K. · Verified buyer ·

  • Rated 5 out of 5

    Very satisfied,feel really safe since I had my watchb

    If I don’t do my I’m ok check,straight on the phone to me,

    Nora C. · Verified buyer ·

    Response from Acticheck: Hi Nora, We're pleased you are getting so much from your wristband. Thank you for leaving these comments.
  • Rated 5 out of 5

    I have always found any transaction with Acticheck to be prompt and and direct contact has proved to be helpful and pleasant.

    Jean F. · Verified buyer ·

    Response from Acticheck: Hi Jean, We're pleased you have a good experience of contacting us. Thank you for taking the time to leave a review.
  • Rated 5 out of 5

    Annual renewal

    Straight forward experience

    Mary M. · Verified buyer ·

    Response from Acticheck: Hi Mary, Thanks for sharing your experience. We're pleased it was straightforward for you.