Read what our customers think of the Acticheck life-saving wristband
Soon after buying a system from our online shop you will be asked to share your experience. This is what our customers have said, so far.
Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.
5 star881 reviews (82%)
4 star171 reviews (16%)
3 star14 reviews (1%)
2 star3 reviews (0%)
1 star4 reviews (0%)
★★★★★Rated 5 out of 5
Gives peace of mind
Mary M. · Verified buyer ·
★★★★☆Rated 4 out of 5
Reliable
Sue S. · Verified buyer ·
★★★☆☆Rated 3 out of 5
Could be easier to use
I find it difficult to fit – it needs a lot of fiddling.
Maureen M. · Verified buyer ·
Response from Acticheck: Hi Maureen, we're sorry you found it fiddly. We appreciate that replacing the puck can be a little tough for some, but the tight fit ensures water tightness so it can be worn in the shower (and less chance of the puck falling out).
★★★★☆Rated 4 out of 5
The response to all my queries and renewal has been very good
Jan H. · Verified buyer ·
★★★★★Rated 5 out of 5
I liked everything
Rhoda M. · Verified buyer ·
Response from Acticheck: Thank you for your feedback Rhoda
★★★★★Rated 5 out of 5
Reassuring protection
LIKE ready phone access to technical help etc.Prompt, courteous and effective. l feel confident that I am protected by Acticheck. I am still connected via my mobile app when absent from base.
DiISLIKE bracelet rubbing on my wrist eventually causing sore so have to change wrists for a time.
Anne F. · Verified buyer ·
Response from Acticheck: Thank you for your lovely feedback Anne. We're so pleased you are happy with the service and protection we provide. We're sorry to hear that you can find the wristband uncomfortable – we do have an alternative black wristband that has a velcro strap, rather than being all silicone. Please contact us if you'd like to find out more.
★★★★☆Rated 4 out of 5
Well worth the cost.
I find the yearly renewal and delivery is very efficient . The only problem I have is getting the puck into the wrist band, it is a very tight fit.
Doreen E. · Verified buyer ·
Response from Acticheck: Thank you for your feedback Doreen. We know it can sometimes be a little tricky to fit the new puck, but once in, the tight fit ensures your wristband is watertight, meaning you never have to take it off and can go about your daily activities, including showering.
★★★★☆Rated 4 out of 5
This is difficult as I am barely computer literate. I regard the wristband as useful in case I fall and find I can't get up, or have really injured myself.
Janie D. · Verified buyer ·
Response from Acticheck: Thank you for making the effort to give us your feedback Janie
★★★★★Rated 5 out of 5
Very happy
Very happy with Acticheck. Perfect for my mum's needs, simple & effective – gives great peace of mind
Patricia M. · Verified buyer ·
★★★★★Rated 5 out of 5
No issues
It is important that carer/family are involved but Karl provided all I needed to ensure my dad's renewal went smoothly
Peter H. · Verified buyer ·
Response from Acticheck: Thank you for your feedback Peter – good to hear
★★★★★Rated 5 out of 5
Help when needed.
I find acticheck very reassuring as I live on my own and help isn't far away when I need it.
Margaret W. · Verified buyer ·
Response from Acticheck: Thank you Margaret – we're pleased to hear that your experience of Acticheck is everything we wanted it to be for our wearers
★★★★☆Rated 4 out of 5
I very much like the replacement you recently sent me. The original one you replaced with a black model which I find so much more comfortable. The original tended to hurt my wrist and was somewhat thicker which at times I found a problem. Thank you for suggesting I tried this alternative.
Mollie S. · Verified buyer ·
Response from Acticheck: Hi Mollie,
We're pleased the new style of wristband suits you better. Thank you for leaving a review.
★★★★★Rated 5 out of 5
Great wristband. Doesn't look like an elderly persons alarm, looks more like a watch. Soft and comfortable to wear.
Joyce R. · Verified buyer ·
Response from Acticheck: Hi Joyce,
Thank you for your comment on the look and feel of the wristband. We designed it to look like a fitness tracker so you can wear it anywhere without feeling stigmatised.
★★★★★Rated 5 out of 5
Very happy
Very happy with Acticheck. My mum's had her wristband over 2 years now so we've had 2 renewals. It gives great peace of mind at a very good price. I did lots of research before opting for Acticheck.
Patricia M. · Verified buyer ·
Response from Acticheck: Thank you for the review sharing your experience. We're pleased the system is working for your family.
★★★★★Rated 5 out of 5
Very prompt – and personal support. Great product – more useful functionality and less superfluous marketing
Craig B. · Verified buyer ·
Response from Acticheck: Hi Craig,
Thank you for taking the time to comment. I assume your final sentence is that we are getting the balance right, but please let us know if I have got that wrong.
★★★★★Rated 5 out of 5
Feel it keeps me safe.
It is an easy-to-wear helpline and the people at Acticheck are very amenable. I really don’t know I’m wearing it most of the time.
Ann W. · Verified buyer ·
Response from Acticheck: Hi Ann,
We designed it so it would be there when you need it but not get in the way at other times. It sounds like that is working for you.
Thank you for taking the time to comment.
★★★★★Rated 5 out of 5
Reassures us that relative is ok. Few false alarms e.g. when user puts arms down quickly. Rather that than risk of being on floor after a collapse.
Better than pendant, as user will wear this.
Kevin V. · Verified buyer ·
Response from Acticheck: Hi Kevin,
We're glad the system is serving your family well. Thank you for sharing your experience.
★★★★★Rated 5 out of 5
Great
Would be without it.its my life line to my daughter.
Yvonne D. · Verified buyer ·
Response from Acticheck: Hi Yvonne,
I guess there is a missing 'not' in your first sentence, at least I hope so. Thank you for commenting on your experience.
★★★★☆Rated 4 out of 5
Very good.
Jeanette F. · Verified buyer ·
Response from Acticheck: Hi Jeanette,
Thank you for leaving a review, it is appreciated.
★★★★★Rated 5 out of 5
Can wear in the shower, where at high risk, does not rely on 2g/3g.
Priced over 10 years shows it to be very competitive.
Nigel G. · Verified buyer ·
Response from Acticheck: Hi Nigel,
As you point out, showering is a high-risk activity! Thank you for leaving a review.
★★★★★Rated 5 out of 5
Excellent device. My son can see my location even when I am miles from home.
Stanley C. · Verified buyer ·
Response from Acticheck: Hi Stanley,
Thank you for leaving a review. We're pleased you and your son are happy with the system.
★★★★☆Rated 4 out of 5
Like the comfort of being monitored 24/7. As yer no dislike having worn band for over 2 years.
Nancy M. · Verified buyer ·
Response from Acticheck: Hi Nancy,
Thank you for sharing your experience. We're pleased that there is nothing you dislike.
★★★★★Rated 5 out of 5
Great service, great product
Very prompt helpful service !!
Martin B. · Verified buyer ·
Response from Acticheck: Hi Martin,
We try to be responsive. Thank you for noticing and leaving a review.
★★★★★Rated 5 out of 5
Best alert system by far!
As always, Acticheck wristband has proved invaluable, giving great peace of mind. Wouldn’t be without it. Replacement puck so easy to install and set up. Literally took seconds to change.
Joyce R. · Verified buyer ·
Response from Acticheck: Hi Joyce,
We tried to make replacing your puck as simple as possible. Thank you for sharing that you found it so easy.
★★★★★Rated 5 out of 5
I have always phoned architect staff are always helpful very knowledgeable and very patient. Thank you for your continued good service.
Digby H. · Verified buyer ·
Response from Acticheck: Hi Digby,
You are welcome. Thank you for leaving a review.
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