TSA Member organisation: Technology Enabled Care
Free UK Delivery Included
|
Mon-Fri: 9am - 5:30pm

Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    Ease of use, peace of mind, customer backup second to none

    Barbara W. · Verified buyer ·

    Response from Acticheck: Thank you for sharing your experience. We're happy that you're happy!
  • Rated 5 out of 5

    Couldn’t manage without it

    I couldn’t manage without my Acticheck & Karl the end of a phone & is always so helpful & patient with any problems or queries

    Danielle B. · Verified buyer ·

    Response from Acticheck: Hi Danielle, It is always a pleasure to help. Thank you for taking the time to comment.
  • Rated 5 out of 5

    Just what I needed.

    The Acticheck System serves me well (I have the cellular version) but it might be worth mentioning that, infrequently (roughly once a year), the band buzzes when it shouldn't.

    E. A. · Verified buyer ·

    Response from Acticheck: There will be occasional false alerts if you have the fall monitoring on. Our algorithm monitors for activity that might be a fall and occasionally we just need to check you are OK. Thank you for sharing your experience.
  • Rated 5 out of 5

    A bit tricky to set up for us old folk! But once set up, great.

    Graham A. · Verified buyer ·

    Response from Acticheck: Hi Graham, We're glad you got it all set up and are pleased you like it. Thank you for sharing your experience.
  • Rated 5 out of 5

    Acticheck review

    This has been a bit of a life changer for me. Living in my own since my wife passed away. I was always worried that if I died it could be quite some time before I was found. Now that I have acticheck no more worries. I’ve got 3 people who get a phone call if I don’t answer the daily
    “I’m alright” alarm. If no one answers tgise call the system immediately call the emergency services for me. On top of that when I am away from the house I have the cellular option enabled. All in all I’m covered wherever I am so no more worries
    What a GREAT system

    Richard E. · Verified buyer ·

    Response from Acticheck: Richard, thank you for your lovely feedback. We're so pleased you think it's great and that you now have peace of mind.
  • Rated 5 out of 5

    An effectve safety product

    No dislikes. However I find that after a year the outer edge of my wristband does lose some firmness where it covers the puck because I wear it with the puck on the inside of my wrist. Changing the wristband annually sorts that out.

    Tim B. · Verified buyer ·

    Response from Acticheck: Hi Tim, Thanks for sharing your findings. Normally the wristband takes a two or three years to wear down, but most wear the puck top of their wrists.
  • Rated 5 out of 5

    Good reliable product.

    This is a fairly trouble free device which does what is claimed. The silicon wrist strap is a little bulky and being matt finished does tend to catch on shirts and jumpers but this is a minor issue. A fast automatic switch from Base to phone and vice versa would be nice.

    Robert W. · Verified buyer ·

    Response from Acticheck: Hi Robert, Thank you for your feedback. The height, while being higher than some might like, does mean that you can find the buttons easily in an emergency. We will bear in mind your comment about the matt finish. Thanks you for reflecting this back to us.
  • Rated 5 out of 5

    Simple to use

    Simple to use and setup, friendly customer service, can’t fault. Although I don’t use it yet it’s good to know I can extend to the call service if required.

    Myra H. · Verified buyer ·

    Response from Acticheck: Hi Myra, thank you for your positive feedback – we're delighted to hear that you're happy with your Acticheck system and our customer service!
  • Rated 5 out of 5

    Help when needed

    I am epileptic and had reason to use this device during the last year and help was summoned immediately

    Mike C. · Verified buyer ·

  • Rated 5 out of 5

    Seemless

    John H. · Verified buyer ·

  • Rated 5 out of 5

    Super product with notifications if house temperature

    Have been with Anticheck for over a year. Never had to use the services offered but know I can depend on it if needed in case of an emergency.

    Lillian A. · Verified buyer ·

  • Rated 5 out of 5

    Very pleased with Anticheck subscription renewal

    Lillian A. · Verified buyer ·

    Response from Acticheck: Thanks for your feedback Lillian – we're pleased to hear you found it straightforward.
  • Rated 5 out of 5

    Love this product

    Very good service

    Vincent D. · Verified buyer ·

  • Rated 4 out of 5

    Vibration on wristband check is very faint. Rely on base to inform me. Not sure how it would feel outside.

    Alan J. · Verified buyer ·

    Response from Acticheck: Hi Alan, We're sorry you had this issue but were pleased to be able to alter the settings so the buzz was more discernable to you. If you any issues in the future please call us on 0345 25 75 080 or email support at acticheck dot com
  • Rated 5 out of 5

    Excellent product

    Whole process was easy and quick.
    Useful reminder too which was really helpful.

    Rob L. · Verified buyer ·

    Response from Acticheck: Hi Rob, Thank you for sharing your experience.
  • Rated 5 out of 5

    Easy to renew

    Robert J. · Verified buyer ·

    Response from Acticheck: Hi Neil, Thanks for sharing you experience.
  • Rated 4 out of 5

    I like that you check every morning that I am okay Haven’t had to use sos so far but glad it’s there

    Barbara H. · Verified buyer ·

    Response from Acticheck: Hi Barbara, We hope you never have to use it for real, but we're pleased to be with you in case you need us. Thank you for sharing your experience.
  • Rated 5 out of 5

    Provides real peace of mind that I can raise the alarm easily after a fall

    Anthony S. · Verified buyer ·

    Response from Acticheck: Hi Anthony, We're please to help you have peace of mind. Thank you for your comment.
  • Rated 5 out of 5

    Great product

    Ellen T. · Verified buyer ·

    Response from Acticheck: Hi Ellen, A short and sweet review. Thank you for sharing your experience.
  • Rated 5 out of 5

    good service

    good service but find it cumbersome with the battery part being quite high, when worn in bed it catches on the sheets, as it is a matt finish it tends to stop it sliding

    Janet H. · Verified buyer ·

    Response from Acticheck: Hi Jan, The height while being higher than some might like does mean that you can find the buttons easily in an emergency. We will bear in mind your comment about the matt finish. Thanks you for reflecting this back to us.
  • Rated 5 out of 5

    Winner

    This is a really good service. With elderly mother and mother in law we have tried a couple of alarms, but acticheck is a clear winner in terms of simplicity and efficacy.

    Nicholas M. · Verified buyer ·

    Response from Acticheck: Hi Nicholas. We're glad we came out on top! Thank you for sharing your experience.
  • Rated 5 out of 5

    After a bit of confusion the process was easy and helpdesk team were a great help

    Ellen T. · Verified buyer ·

    Response from Acticheck: Hi Ellen, Hopefully next time the renewal will be more straightforward. Thank you for sharing your experience.
  • Rated 5 out of 5

    You can't better this

    This service is simple and always good, thoroughly reliable and excellent value for money. I broke my femur at night and response was in my house within 5 minutes of the all important button push

    David G. · Verified buyer ·

    Response from Acticheck: Hi David, We hope you are recovering well. Thank you for sharing your experience.
  • Rated 5 out of 5

    Excellent

    Excellent customer service, the new puck was easy to replace and pair. Very pleased that used pucks are recycled.

    Patricia M. · Verified buyer ·

    Response from Acticheck: Hi Patricia, Thank you for leaving a review. We're happy that you found the replacement straightforward.
  • Rated 5 out of 5

    Great performance at a competitive price

    Been using for over 4 years and gives great peace of mind for a very competitive price, would never be without it. Best part for us is the self-configuration leaving us free to set the system up based on our preferences, not forced into using a monitored service, which of course is available should you wish to take that option.

    Gary W. · Verified buyer ·

    Response from Acticheck: Hi Gary, We're glad you like the ability to set the system up around your needs. Thank you for leaving a review.