TSA Member organisation: Technology Enabled Care
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Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    Always there. Wear my wrist band 24 hours a day without any discomfort. Gives peace of mind to my family.

    Ann L. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Mary
  • Rated 5 out of 5

    black material band suits me much better

    Chrissie S. · Verified buyer ·

  • Rated 5 out of 5

    Highly recommend Acticheck.

    Really impressed with Acticheck and there is always assistance for anything you need to ask.
    Would highly recommend.

    Tony N. · Verified buyer ·

  • Rated 4 out of 5

    I like the regular contact every day Very helpful to my children. Problem sometimes it says that I am not there when I most certainly am

    Henry W. · Verified buyer ·

  • Rated 5 out of 5

    No problem

    Henry W. · Verified buyer ·

  • Rated 5 out of 5

    It works!

    Amazing in its simplicity. It’s worked with my mother’s trip and fall resulting in a broken hip and her inability to move from the floor. Be aware that the mobile app is needed for traveling beyond the house.

    Eden K. · Verified buyer ·

  • Rated 5 out of 5

    Very helpful and my new pick came the next day. All satisfactory.
    Harriet

    Harriet M. · Verified buyer ·

  • Rated 5 out of 5

    Very useful

    Instructions were easy to follow

    Nicola B. · Verified buyer ·

  • Rated 5 out of 5

    Very happy with my acticheck.

    Easy to reorder, puck arrived in plenty of time. Easy to follow instructions.

    Jennifer I. · Verified buyer ·

  • Rated 5 out of 5

    Great device

    I would highly recommend this device. It gives you so much information and alerts that you can feel much more comfortable about your loved ones especially if like mine they live alone. Also the customer service is second to none which I’ve been very grateful for.

    Kath O. ·

    Response from Acticheck: Thank you for your lovely feedback Kath
  • Rated 5 out of 5

    Brilliant

    Brilliant knowing you're safe if you fall and someone will come and help

    Jacqueline J. · Verified buyer ·

  • Rated 5 out of 5

    It brought an ambulance when I needed it but couldn't reach the phone.

    Very easy to set up the router and use the wristband. I wear the band all the time, day and night, even in the shower – which is of course one of the main places where accidents can happen. It gives me a sense of security in that I don't feel alone, knowing that the alarm will bring help when I need it. It's tried and tested in that when I fell and broke my arm nobody could hear me shouting for help but when I pressed the alarm button it started all the alarms and rang my contacts so an ambulance was called out to me. I absolutely wouldn't be without the alarm system.

    Susan H. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Susan. We're sorry to hear about your fall and hope that you make a full recovery very soon, but we are heartened by the fact that your Acticheck wristband was there for you when you needed it, highlighting one of the many benefits of a wristband that is watertight and doesn't need to be taken off to be charged 🙂
  • Rated 5 out of 5

    it is really neat.

    I like it because it is not to big and sits safely on my desk.

    Eileen C. · Verified buyer ·

  • Rated 5 out of 5

    Happy with the service but would like the the detector to be less bulky especially now that the warmer weather is coming and I’ll be wanting to wear short sleeves- not the most attractive one around

    Patricia P. · Verified buyer ·

  • Rated 5 out of 5

    It is good to be reminded when the battery is due for renewal. It is easy to replace.

    Ann P. · Verified buyer ·

  • Rated 4 out of 5

    I cannot follow the written instructions. It was therefore great to have someone to talk, me through the procedure.

    June C. · Verified buyer ·

  • Rated 5 out of 5

    This gives both me and my elderly mum peace of mind. Highly recommended

    Christopher P. · Verified buyer ·

    Response from Acticheck: Thank you for sharing your experience Christopher
  • Rated 5 out of 5

    Always. Very efficient wouldn’t be without it.

    Margaret A. · Verified buyer ·

    Response from Acticheck: Thank you for sharing Margaret – we're so pleased you've had such a positive experience of using the Acticheck life-saving wristband
  • Rated 5 out of 5

    Never be with out the confidence it gives

    always helpful.

    Josephine H. · Verified buyer ·

  • Rated 5 out of 5

    Provides Full Peace of Mind

    My wife's mother (who lives with us near Bath) had a bad fall a few weeks ago. She had to spend a period in hospital. Whilst in Hospital I felt we needed a device to ensure we are warned at the earliest time if she needs assistance.
    I spoke with Karl and was most impressed with his understanding, passion and willingness to provide a robust solution.
    Both my mother and my wife mother have had 'pendant' style alarms, but as many will attest 'its no use if its not round you neck mum'.
    The concept of a permanent wrist band is great, no issues bathing, no forgetting to charge it, or remembering to put it back on.
    The equipment is a doddle to set up, you have cover in next to no time.
    The call set up is easy, and you can even engage an alarm response centre for just £36 a year- yes. £3 per month for our peace of mind.
    So far we've had to use the alarm feature 2 times but it's what it's there to do- provide contact and assistance. Most of all Peace of Mind that you're doing the right thing.

    Marc A. · Verified buyer ·

    Response from Acticheck: Thank you for such a comprehensive and positive review Marc.
  • Rated 5 out of 5

    Responsive support, always helpful. Good price device, which seems to be pretty reliable.

    Nichol R. · Verified buyer ·

  • Rated 5 out of 5

    Much valued reassurance

    I live some distance from my 97 yr old but very independent mum, and the Acticheck bracelet gives me valued reassurance that she is up and about each day. The ease of use and excellent support from Karl at Acticheck make this an invaluable tool for me with minimal interruption to mum's busy day. This is our third year and I highly recommend.

    Sara B. · Verified buyer ·

    Response from Acticheck: Thank you so much for your lovely review Sara – you've basically covered the exact reasons why the Acticheck life-saving wristband was created in the first place.
  • Rated 5 out of 5

    I have fortunately not so far experienced necessity for urgent assistance, so cannot really comment. However, I do not
    see the point of being informed that I have had a disturbed night (which obviously I already know!) especially when it is not possible to reply.

    Sheila H. · Verified buyer ·

    Response from Acticheck: Hi Sheila – your disturbed night emails are part of our predictive analytics, which let the wearer's responders know if they've had a restless night or an inactive day, compared to their historical data. These notifications can help predict a possible health issue before it escalates. However, if they're bothering you, you can turn off notifications in the MY BAND section on your My Acticheck dashboard.
  • Rated 5 out of 5

    quick delivery, easy to use, good customer service

    Christine W. · Verified buyer ·

  • Rated 5 out of 5

    Great peace of mind

    Easy set up , slid it into wristband no problem. But there again it was my son that did it ! Thank you

    Nancy K. · Verified buyer ·