TSA Member organisation: Technology Enabled Care
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Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    A brilliant gadget with so many options to use or not. Love the flexibility of this device. It’s comfortable and effective would not hesitate to recommend

    Elaine A. · Verified buyer ·

    Response from Acticheck: Elaine, Thank you so much for your review, I am delighted you love our system.
  • Rated 5 out of 5

    Very helpfu, very easy. Thanks.

    Julie R. · Verified buyer ·

  • Rated 5 out of 5

    It's a great product

    It enables my family to keep a eye on me ,make sure I'm safe
    It gives them peace of mind

    Alan R. · Verified buyer ·

  • Rated 5 out of 5

    Great product

    Excellent service very quick to respond to any alert whether accidental or genuine

    Janet H. · Verified buyer ·

    Response from Acticheck: Janet, Thank you for your review, I am pleased you find the service excellent.
  • Rated 5 out of 5

    Very satisfied with this product. Haven’t needed to call for help as yet but feel confident that it will work as advertised.

    Very satisfied with the wristband and the back up service.

    Elinor H. · Verified buyer ·

    Response from Acticheck: Elinor, Thank you for your review I am so pleased you are happy with the service we offer.
  • Rated 5 out of 5

    Perfect

    Brilliant does just what I need

    Paul S. · Verified buyer ·

    Response from Acticheck: Paul, Thank you for your review I am so happy that you like the system.
  • Rated 5 out of 5

    Such a well designed product, and new features all the time

    We originally purchased Acticheck for my Dad, and subsequently our neighbour. So much better than the 'red button' alarms, with all sorts of features now available to help with peace of mind for carers. And the 'I didn't mean to press the button' cancel option means those being cared for don't get embarrassed about disturbing people!

    Sue J. · Verified buyer ·

    Response from Acticheck: Sue, Thank you so much for your review, I am so pleased you are happy with system and all the added features.
  • Rated 5 out of 5

    Thank you
    Excellent

    Gertrude O. · Verified buyer ·

  • Rated 5 out of 5

    Peace of mind and great service

    The need for the annual puck change came round early so without asking puck and band replaced in case there was something wrong with the contacts. Could not ask for more

    Keith D. · Verified buyer ·

    Response from Acticheck: Hi Keith, we do our best to keep the protection continuous. Thanks for taking the time to share your experience.
  • Rated 3 out of 5

    Still awaiting my first call for aid since purchase other than false alarms when an outage occurred .
    New puck recently added.

    Michael H. · Verified buyer ·

    Response from Acticheck: Hi Michael, Thank you for sharing your experience. The 'false alarm' was us sending an email to let you and any admins know that there was a connection fault. Sometimes a quick investigation means service can be quickly resumed, as in the time my father accidentally unplugged his base station when hoovering. We use emails for such notifications and hope they won't panic people whereas alarms are always delivered through voice calls. I hope that adequately explains what happened. long may you not need to use it in anger!
  • Rated 5 out of 5

    Is Articheck any good, read my review

    What a great piece of kit this is. I live on my own and I’m 73 years old. I do not have many visitors so it can be a week or more before anyone calls at my house. I was very worried that should I become ill and unable to call for help I could be there for days before anyone found me.
    Now that I have the Acticheck system I have no worries at all. It works great at home with the base station and I also get a “ are you alright” buzz on the wrist strap one a day. All I have to do is push one of the buttons to confirm I’m ok. If I don’t confirm the system calls my responders . Absolutely great. No more fears of laying indoors and not getting any help.
    I also have the cellular option. So it works just as well when I am out and about. It’ll even show a responder my last known location, how good is that!!
    Would I recommend Articheck? Wholeheartedly, in fact I have already recommended it to a few other people in the same situation as me. Great piece of kit!!

    Richard E. · Verified buyer ·

    Response from Acticheck: Hi Dick, Thank you for leaving such a thorough review and we're pleased you're enjoying using the system.
  • Rated 5 out of 5

    Simple Replacement

    The new puck arrived within a few days and was very easy to install in the band and then connect to the base. The old one was returned and all is working fine. Overall very pleased with this service.

    Mary K. · Verified buyer ·

    Response from Acticheck: Hi Mary, thanks for taking the time to leave a review.
  • Rated 4 out of 5

    I have never come across a more helpful helpline!

    David D. · Verified buyer ·

    Response from Acticheck: Hi David, that's good to hear. Thank you for leaving your review.
  • Rated 5 out of 5

    A very reassuring system.

    I find your service excellent. I appreciate the morning and evening check in"s.
    The emergency check proceedure allowing a blue tooth connection to alert my support family is great and reassuring if I have a fall.
    the annual cost of the puck is minor compared the other monthly cost of other systems.

    John G. · Verified buyer ·

    Response from Acticheck: Hi John, the check-ins are something we really like, so we're pleased you like them too. Thank you for taking the time to share your experience.
  • Rated 5 out of 5

    Perfect

    William P. · Verified buyer ·

    Response from Acticheck: Hi William, what a short and sweet review. Thank you for leaving it.
  • Rated 4 out of 5

    Very comfortable to wear and if it does what it says on the tin I will be more than satisfied.
    I was beaten by the complexities of the set up but the help phone line was very clear and helpful.

    David D. · Verified buyer ·

    Response from Acticheck: Hi David, Sorry that you were beaten by the complexities, but we got there together. Trouble is we've packed so much protection in that tailoring it to your needs can seem a bit much. We're glad it is all working well for you now.
  • Rated 5 out of 5

    Great service, and quick!

    i spoke with someone from Acticheck as they had informed me that the wristband was coming to the end of its usefulness. I paid, the fee requested, and the replacement was with the wearer within 4 days. I went and changed the devise, and, having read the instructions, connected the new devise to the system with no trouble. It has worked well since, making the wearer, and me, very happy.

    Graham M. · Verified buyer ·

    Response from Acticheck: Hi Graham, we're pleased everything went smoothly. Thank you for leaving a review.
  • Rated 5 out of 5

    Great Device for piece of mind

    Great device for allowing my son to check on line if i am active andvalso checks temperature in the home as well

    Doris C. · Verified buyer ·

    Response from Acticheck: Hi Doris, We're glad that you, and your son, are getting peace of mind from your system. Thank you for leaving a review.
  • Rated 5 out of 5

    Have only had the system for about a month but so far no problems, would recommend this to others without a doubt

    Frances F. · Verified buyer ·

  • Rated 5 out of 5

    Peace of mind

    Wouldn't be without it. Gives me peace of mind.
    Would like it to have a watch type strap to make it easier to remove/ adjust

    Hazel V. · Verified buyer ·

    Response from Acticheck: Hazel, I am so happy our Acticheck wristband gives you peace of mind, with regards to the band itself we are looking at other options and we will be in touch with all users when we have an update.
  • Rated 5 out of 5

    Suits. E

    Very helpful once it was established base unit was damaged by lightening. New base unit arrived as promised, it was only

    Excellent response for getting new base unit, new one arrived next day as promised. So my coverage was only out for a day.

    Lyn C. · Verified buyer ·

  • Rated 4 out of 5

    Makes you feel safe

    Easy to do

    Geoff M. · Verified buyer ·

  • Rated 4 out of 5

    Appears to be a really good product –

    It's a bit too soon to write a proper review, as I've only just bought it and had my daughter set it up. But it looks easy to use and is a great reassurance for me and my family.

    Dr S. · Verified buyer ·

    Response from Acticheck: Dr S, I am so pleased you are happy with the Acticheck wristband, and it gives both you and your family peace of mind.
  • Rated 5 out of 5

    Well deserves XXXXX

    ATICHECK gives me peace of mind knowing it is monitoring my wellbeing 24 hours a day, Should l have serious fall, difficulty breathing etc, ACTICHECK Will immediately contact one of my designated Responders to contact me. I rate ACTICHECK very highly.

    Denise G. · Verified buyer ·

    Response from Acticheck: Denise, Thank you so much for your review, I am so pleased you are happy with the service and that you rate Acticheck so highly.
  • Rated 5 out of 5

    Easy to wear- although can be hot when weather extremely hot. Gives both me and my family/friends confidence. Have had to use in full once when I had taken the band off and then dropped handbag that it was in. My son was alerted – they had forgotten that I was on holiday! It was most reassuring to see the quick the response.
    I love looking at my response when asleep!
    I also appreciate the speed and ease of contact with an actual person when I have had queries which have always been resolved efficiently. Hurrah for Acticheck!

    Mrs U. · Verified buyer ·

    Response from Acticheck: Mrs U, Thank you for your review I am so pleased you are happy with the system and that it has worked for you.