TSA Member organisation: Technology Enabled Care
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Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    Great product. Water resistant so no problems using while showering.

    Great service. Although the first one was delayed in the post they sent a second one. Then the first one came as well so I sent it back. Really helpful. Friendly. Efficient service.

    Esther R. · Verified buyer ·

    Response from Acticheck: Esther, Thank you for your review, I am glad your wristband arrived.
  • Rated 5 out of 5

    Very pleased with Anticheck. It was easy to set up and does exactly what I wanted. It looks quite good on my wrist certainly better than some others I have seen. Having Fallback Response Centre Service as my final responder is very reassuring and the cost per year is very reasonable

    A Super product

    Colleen M. · Verified buyer ·

    Response from Acticheck: Coleen, Thank you for your review, I am so pleased you are happy with the product.
  • Rated 5 out of 5

    Good instructions and easy to replace.

    Mr (. · Verified buyer ·

  • Rated 5 out of 5

    Works well for me with am & pm 'I'm OK' service.
    New puck easy to install and get linked.

    Patrick H. · Verified buyer ·

    Response from Acticheck: Patrick, Thank you for your review, I am pleased you are happy with the system.
  • Rated 5 out of 5

    Well recommended.

    I am most impressed by the scope and versatility of the Acticheck wristband and have told my previous Lifeline provider so. If either the wearer or a responder can manage Internet banking then they can set this up and modify settings if needed. Helpful advice by phone if needed. The weight of the wristband took me a week to get used to.

    Josephine C. · Verified buyer ·

    Response from Acticheck: Josephine, Thank you for review I am so pleased you are happy with your system.
  • Rated 5 out of 5

    Good product

    Good product, works well, simple to use for wearer and administrator

    Matt F. · Verified buyer ·

    Response from Acticheck: Matt, thank you for your review, i am pleased your happy with the system.
  • Rated 5 out of 5

    Really easy and great product

    Mr W. · Verified buyer ·

  • Rated 5 out of 5

    A brilliant smartest product.

    I cannot imagine life without it. Easy to use, easy on the eye and has given me back my confidence after some serious falls. Acticheck is a very efficient company with charming staff who are always there to help.

    Sue S. · Verified buyer ·

    Response from Acticheck: Sue, Thank you for your review, I am so pleased you are happy with the service.
  • Rated 5 out of 5

    Very useful

    Makes me feel safe as I live alone. Wish it wasn't so thick makes getting clothes over it a nuisance. But otherwise very good.

    Josephine H. · Verified buyer ·

    Response from Acticheck: Hi Josephine, We're glad to be making you feel safer. I know the puck can feel a little thick at times, but it helps to have buttons that you could find through a jumper if you needed to. Thanks for sharing your experience.
  • Rated 4 out of 5

    If you READ the instructions carefully, it's quite simple to follow!

    Mrs B. · Verified buyer ·

    Response from Acticheck: Thank you for leaving a review. We've tried to make the instructions clear and simple, but we agree – they only work if you read them!
  • Rated 5 out of 5

    Excellent

    Great product, set up was so easy.

    Steve L. · Verified buyer ·

    Response from Acticheck: Hi Steve, We're glad you found it easy to set up. Thank you for taking the time to share your experience.
  • Rated 5 out of 5

    Excellent invention

    Superb device, excellent invention, highly recommended. Peace of mind knowing our loved one is being monitored by this device at all times.

    Tasadiq D. · Verified buyer ·

    Response from Acticheck: Hi Tasadiq, Thank you for sharing your experience and recommending us.
  • Rated 5 out of 5

    Delivered as promised. Very clear instructions to get it operational
    Great value

    John T. · Verified buyer ·

    Response from Acticheck: Hi John, thanks for your comment. Glad the renewal went smoothly.
  • Rated 5 out of 5

    Emergency satisfied

    I like the comfort of knowing that in an emergency I can get a quick response if on one is around

    Michael B. · Verified buyer ·

  • Rated 4 out of 5

    Happy with acticheck

    My replacement puck arrived promptly and was easy enough to fit, though my shaky old hands did require assistance. After wearing my wristband for constantly for a year now and am amazed that my wrist has shown no sign of irritation. I’m lucky not to have had to use it yet, but is a reassurance that it is there if I do need help.

    Frances S. · Verified buyer ·

    Response from Acticheck: Frances, thank you so much for your review. and I am so glad you haven't had to use it.
  • Rated 4 out of 5

    A new 'friend'!

    I am becoming gradually more confident in use of this remarkable way of 'keeping an eye' on my welfare, but it has been slow process as I'm lacking somewhat in confidence in understanding the terminology etc needed in use of mobiles and such! My son set it up for me initially, but I naturally need to get used to sorting out any queries myself & in this respect feel confidence will increase, knowing contact with 'Assure' is at hand to patiently explain and re-assure in this respect.

    Barbara T. · Verified buyer ·

    Response from Acticheck: Barbara, thank you so much for your review, I am glad the assure is giving you more confidence.
  • Rated 5 out of 5

    Good product

    Very happy with this item, it's fairly easy to install and the app is easy to use

    Claire A. · Verified buyer ·

  • Rated 5 out of 5

    The product keeps me safe.

    OK goods and not so good then? The goods are as above, the life-saving bit. The not so goods would be that the band can be very fiddly if, like me, I shake badly.
    But the main thing is the good. I tried it a year ago and got really fed up with it and gave up, but this month I realised that I'm on my own. My family might be right round the corner but they can't possibly be there day and night and on the phone every minute. That's when I realised that without the band I could find myself in a serious danger – how would I get through to anyone in my family in the middle of the night? Anyway, thank you Karl (hope I got your name right) because without that wristband I could be in a very bad place and not able to contact anyone. Hope I've got all these things right.

    Lynn C. · Verified buyer ·

  • Rated 5 out of 5

    First Class!

    It's only when something goes wrong that you discover how good a company is. I knew all about the product as I'd done the research and checked review ratings but when problems occurred with delivery of the unit this was rectified without question or delay.
    Ian

    Ian P. · Verified buyer ·

    Response from Acticheck: Ian, thank you for your review, I am so glad everything arrived
  • Rated 5 out of 5

    So Easy to fit replacement Puck!

    So easy to fit new Puck, and know that it will keep my wife safe for another year!

    Douglas N. · Verified buyer ·

  • Rated 5 out of 5

    Brilliant service

    Janet C. · Verified buyer ·

  • Rated 4 out of 5

    New battery replaced easily.

    Richard F. · Verified buyer ·

  • Rated 5 out of 5

    Very useful

    Quick efficient service

    Elizabeth D. · Verified buyer ·

  • Rated 5 out of 5

    It's very reassuring

    It's comfortable to wear once you're used to it.
    I like the daily, "I'm OK" feature
    I like the 'fall' feature, which hopefully I'll never need!
    And it's waterproof so you never need to take it off.

    Valerie J. · Verified buyer ·

    Response from Acticheck: Valerie, Thank you so much for your review, I am so glad you find the system reassuring.
  • Rated 5 out of 5

    excellent product

    It gives me and my family peace of mind.

    Thelma M. · Verified buyer ·