TSA Member organisation: Technology Enabled Care
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Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    Best on the market

    Easy to use and makes the whole family feel safer knowing their mother is being monitored 24/7

    Gary H. · Verified buyer ·

    Response from Acticheck: Gary, I am so pleased that you feel safer using our Acticheck wristband.
  • Rated 5 out of 5

    I rely on it completely

    I have had to call for assistance several times ,and have been so glad to have my acticheck to call for help, it's a lifeline.

    Pam S. · Verified buyer ·

    Response from Acticheck: Pam, I am so glad you are happy with the service of your wristband.
  • Rated 5 out of 5

    no problems

    George G. · Verified buyer ·

  • Rated 5 out of 5

    excellent,

    first-class–service———and-very-prompt

    Robin B. · Verified buyer ·

  • Rated 5 out of 5

    Could not ask for more

    I have used an Acticheck for a year now and have just had it replaced. I am delighted with this system. After years of carrying (and forgetting to) carry my phone everywhere the Acticheck is such a reassurance. It is worn night and day, don't notice it, beautifully designed. Couldn't ask for more. I feel safe all the time now and it is so easy.

    Gillian R. · Verified buyer ·

    Response from Acticheck: Gillian, than you so much for your review, I am so pleased you are happy with The Assure.
  • Rated 4 out of 5

    Early days, but full of promise and reassurance.

    I am particularly glad that it responds while I am not at home – via my smartphone – and reassures my family. It is also a good guide to my regular patterns of activity. I find it a little bit bulky and better worn on my left wrist alongside my watch than on the opposite arm, but otherwise I forget that it is there.

    Margaret S. · Verified buyer ·

    Response from Acticheck: Margaret, Thank you so much for your review I am so pleased the Assure is working well for you.
  • Rated 5 out of 5

    Acticheck gives you and your family peace of mind that you are not laying on the floor after a fall because Acticheck will be monitoring you all the time and send help.

    Victor W. · Verified buyer ·

    Response from Acticheck: Victor , I am so pleased the Assure gives both you and your family peace of mind.
  • Rated 4 out of 5

    Glad we bought this band

    The band was easy to set up and seems to be working and it’s nice to be able to see her movements on line. The band seems comfortable to wear. The only negative we have it that as my mum is 93 she finds it quite hard to get her hands on the sides of the band to press both sides together to send an alert, might have been better if you had to touch the top instead?

    Julie S. · Verified buyer ·

    Response from Acticheck: Julie, Thank you for your review. I am so glad that you are happy with The Assure. With regards to the button position the reason that they are at the side of the wrist band, rather than on the top is that it prevents the button being pressed accidently and raising unwanted False Alarms.
  • Rated 5 out of 5

    I'm loving it

    It suits my needs currently and potentially in the future

    Dorothy A. · Verified buyer ·

    Response from Acticheck: Dorothy, I am so happy you are pleased with the system and that it suits your needs.
  • Rated 5 out of 5

    Great product and helpful support

    Very comfortable, easy to live
    with. Works well outdoors with the app. It seems like the only system which works both indoors and outdoors. My Father 92, forgets he is wearing it. We like the Acticheck emails to say he is ok. We feel happy that he can go outside and if he has a fall we can do something about it. Setting up was straight forward with a little time.

    Roger B. · Verified buyer ·

    Response from Acticheck: Roger, thank you so much for taking the time to review our product. I am so pleased you are happy with the Assure, and that you have found the product great and the support helpful.
  • Rated 5 out of 5

    GREAT PRODUCT AND SUPPORT!

    THE WHOLE SYSTEM IS GREAT AND ESPECIALLY THE TECHNICAL SUPPORT! NO DELAY IN ANSWERING THE PHONE AND THEY ALL KNOW THEIR PRODUCTS REALLY WELL. SORTED OUT MY ISSUES VERY QUICKLY.

    Ray C. · Verified buyer ·

    Response from Acticheck: Ray, Thank you so much for your review, I am so glad you are happy with the product, and the technical support we offer as-well.
  • Rated 5 out of 5

    Great product-thoroughly recommend

    This is perfect for the hard of hearing. It is comfortable to wear and you keep it on even in water. It detects a fall and monitors the temperature in the house. You can set checks throughout the day where when it vibrates, the wearer pushes a button to say they are ok. You can also go online to track the wearers movement. All these functions give everyone peace of mind

    David H. · Verified buyer ·

    Response from Acticheck: We've noticed that finding systems that work for deaf and hard-of-hearing people can be tricky, and we're glad you're finding the Assure suitable. Thank you for taking the time to share your experience.
  • Rated 5 out of 5

    Really great piece of technology that provides incredible peace of mind

    Steven A. · Verified buyer ·

    Response from Acticheck: Hi Steven, Thank you for leaving a review. We're pleased you like the system.
  • Rated 5 out of 5

    Great service

    I was informed that the puck charge on my mother's wristband was low via email when I was out of the country and by means of WhatsApp I was able to order and pay for a new one later in the day for delivery next day to my mother. The instructions to replace the puck were clear and easy to follow.

    Powell · Verified buyer ·

    Response from Acticheck: Hi Nick, we were sorry to have to interrupt your trip but pleased to keep the system working. Thank you for taking the time to leave a review.
  • Rated 5 out of 5

    Great

    I am more than pleased with the puck.
    It gives me great satisfaction to know
    there is someone available. I have been
    talking to a neighbour trying to get her
    interested.

    Doreen E. · Verified buyer ·

    Response from Acticheck: Hi Doreen, Thank you for spreading the word. We're pleased the system is working well for you.
  • Rated 5 out of 5

    Great product

    Puck was delivered quickly and it was very simple to replace in the armband. I have found Acticheck to be really useful in monitoring my dad who is 99 years old. A click of the button on the armband reassures me dad is ok and he feels more secure at home.

    Marie N. · Verified buyer ·

    Response from Acticheck: Hi Marie, Thanks for sharing your experience. We're happy everything is working well for your and your dad.
  • Rated 5 out of 5

    Great product

    Gives me great peace of mind to leave dad alone
    Did a lot of research. Nothing else compares

    Debbie H. · Verified buyer ·

    Response from Acticheck: Hi Debbie, Thank you for sharing your experience. We're pleased the Assure is giving you peace of mind.
  • Rated 5 out of 5

    Wouldn't be without it!

    Replacement puck came sooner than expected, and was delivered by our postman on a Sunday

    Winifred F. · Verified buyer ·

    Response from Acticheck: Hi, were pleased the puck arrived quickly, but can't take credit for your postman delivering on a Sunday! Thank you for leaving a review.
  • Rated 5 out of 5

    Easy to replace puck even for me, techno phobe. Reassuring service throughout.
    Carol B

    Carol B. · Verified buyer ·

    Response from Acticheck: Carol, I so pleased you were easily able to replace the puck, and that you find the service reassuring.
  • Rated 5 out of 5

    Puck replacement

    Very easy to replace puck device.

    Robert H. · Verified buyer ·

    Response from Acticheck: Robert, I am so glad you were able to replace the puck easily.
  • Rated 5 out of 5

    A life saver

    When i fell at home and could not get up, i pressed the buttons and my keyholder responders were able to rescue me.

    Edward J. · Verified buyer ·

    Response from Acticheck: Edward, I am so pleased the assure worked for you and got you the help you needed.
  • Rated 4 out of 5

    Acticheck gives both me and my partner the confidence to live my life to its best without worrying about the times I have a fall

    Beverley W. · Verified buyer ·

    Response from Acticheck: Beverley, I am so pleased that The Assure gives you the confidence to live your life, that is so reassuring.
  • Rated 5 out of 5

    No fuss

    Simple, no fuss

    Julia S. · Verified buyer ·

  • Rated 5 out of 5

    Good product

    William P. · Verified buyer ·

    Response from Acticheck: William I am so pleased you are happy with the product.
  • Rated 4 out of 5

    It is very early days so far and it has not been tested in an emergency. It was frustrating to set up but rang the helpline and they sorted out the issues. I like the fact that you don’t have to go at a large monthly fee. I wish you could speak to a human through the device though.

    Julie M. · Verified buyer ·

    Response from Acticheck: Julie, Thank you for your review, I am glad you were able to set the system up with the help of our team. With regards to taking through the device, we have not added that function as if we did the wrist band would not be able to have a year long battery life and this is an important feature of the assure. We believe that uninterrupted protection is vital to our service.