TSA Member organisation: Technology Enabled Care
Free UK Delivery Included
|
Mon-Fri: 9am - 5:30pm

Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    A great product

    Have been using this for several years now and it gives both me and my family confidence that help will be at hand if necessary. There have been two calls answered due a misunderstanding within the family but all was well and we now know it really does what it advertises. It is easy to set up and help and advice is always available. I love the newish fabrics band and the fact that I can wear it 24/7.

    Sonia U. · Verified buyer ·

    Response from Acticheck: Thank you for your lovely feedback Sonia
  • Rated 5 out of 5

    Perfect for keeping my mum safe.

    Patricia W. · Verified buyer ·

    Response from Acticheck: Thank you
  • Rated 5 out of 5

    An excellent safeguard

    The only thing I didn't like was the wrist band and that has been rectified. I missed a morning check because I was trying to clear a sink blockage 🤪but quickly found out how efficient the system is.

    Barbara M. · Verified buyer ·

    Response from Acticheck: Ha ha, that's a novel way of testing the system – thank you!
  • Rated 5 out of 5

    I’m a new client of Acticheck but so far very happy. Had a couple of hiccups but they were dealt with in a very friendly and speedy manner.

    Jenny A. · Verified buyer ·

    Response from Acticheck: That's great to hear Jenny, thank you
  • Rated 5 out of 5

    So much easier to replace on my wrist

    Henry W. · Verified buyer ·

    Response from Acticheck: That's good news Henry
  • Rated 4 out of 5

    All straight forward. No complaints.

    Pat D. · Verified buyer ·

    Response from Acticheck: Excellent news!
  • Rated 5 out of 5

    Really easy

    I found it really easy to follow your instructions to pair up the new puck to my router – though I had to ask my daughter to remove the old puck and push in the new one, as my fingers are not strong enough. But that's fine – it needs to be firmly in place.

    Helen F. · Verified buyer ·

    Response from Acticheck: Thank you Helen – feedback is always useful
  • Rated 5 out of 5

    Very happy so far!

    Like the morning and evening checks. Appreciate the prompt and helpful response to any queries I have.

    Jenny A. · Verified buyer ·

    Response from Acticheck: Thanks Jenny – the 'I'm OK checks' are unique to our system – they're a great way for family and friends to be assured you're ok at the start and end of each day (or whatever time suits you!), so you can maintain your independence for as long as possible!
  • Rated 5 out of 5

    My watch dog!

    I love the new wrist band. It makes the signal sharper and isn't as sweaty.

    Barbara M. · Verified buyer ·

    Response from Acticheck: We're pleased to hear that – lots of people prefer our new straps
  • Rated 5 out of 5

    Looks like a smart watch!

    Easy to put on and take off, which is the best thing. I much prefer it to the grey and orange; the black strap I bought looks smart and discreet and looks more like a smart watch than an alarm. I give the band a quick squeeze with a towel after showering and it dries quite quickly, I was very surprised at that and pleased because I don't like to ever take the wristband off.

    Susan H. · Verified buyer ·

    Response from Acticheck: Thank you Susan – we're pleased to hear that you like our new straps
  • Rated 5 out of 5

    It works which is more than I can say about other makes I’ve tried

    Christine M. · Verified buyer ·

    Response from Acticheck: We're pleased to hear it!!! Thank you
  • Rated 5 out of 5

    It gives peace of mind to my children who live a long way from me New velcro so mucu better

    Henry W. · Verified buyer ·

    Response from Acticheck: Thank you for your lovely feedback
  • Rated 4 out of 5

    Prefer this wristband

    The new wristband looks much nicer than the previous one – I prefer it being black. It is easier to take on and off and is also more comfortable. I had the previous one for a long time, so it remains to be seen if this one will be as long lasting. I thought it was slightly expensive.

    Shirley G. · Verified buyer ·

    Response from Acticheck: We're pleased you like the new straps, thank you
  • Rated 5 out of 5

    Easy to use, your wrist does not get clammy in hot weather, smart, the original was a bit clunky and had a tendency to drop off!

    Alison C. · Verified buyer ·

    Response from Acticheck: We're pleased you're happy with our new style wristband, thank you
  • Rated 4 out of 5

    Simple but efective

    Roy L. · Verified buyer ·

    Response from Acticheck: Thank you
  • Rated 4 out of 5

    I really like it and it fits more comfortable.

    It is good but I don't like the black colour. Is there the possibility of having more corourful ones?

    Eileen C. · Verified buyer ·

    Response from Acticheck: We're glad you like it. We're looking into other options and what we can make work…
  • Rated 5 out of 5

    Happy with it.

    This is so much better in both looks and use than the previous silicone band. This is my second band, bought to replace the first one which lost all its adhesive pads after two years use.

    Brian W. · Verified buyer ·

    Response from Acticheck: We're pleased you're happy with it, thank you
  • Rated 5 out of 5

    Excellent and friendly service, thank you

    Margaret B. · Verified buyer ·

    Response from Acticheck: Thank you Margaret – we do try!!
  • Rated 5 out of 5

    Great service, easy to manage and gives us great reassurance.

    Rachel L. · Verified buyer ·

    Response from Acticheck: We're really pleased to hear that. Thank you
  • Rated 5 out of 5

    My daughter helps me install , as I’m not so good with technology. Which was fine. Otherwise pleased with speedy delivery and customer service
    Reassuring to have acticheck on my wrist. Thank you.

    Jennifer I. · Verified buyer ·

    Response from Acticheck: Thank you Jennifer
  • Rated 5 out of 5

    It’s much nicer than the plastic one maybe more colours please

    Joanna S. · Verified buyer ·

    Response from Acticheck: Thank you – we're working on it!!
  • Rated 5 out of 5

    Safety wear

    From start to present totally efficient and very satisfying.

    Nancy W. · Verified buyer ·

    Response from Acticheck: Thank you for a lovely review Nancy
  • Rated 5 out of 5

    Money well spent

    I’m very pleased that things run smoothly and help is on hand 24 / 7 as is Anthony

    Anthony Q. · Verified buyer ·

    Response from Acticheck: Thank you Anthony
  • Rated 5 out of 5

    Wrist Band

    Delivered on time easy to replace easy to pair up

    Anthony Q. · Verified buyer ·

    Response from Acticheck: We're so pleased you find everything so easy Sergio
  • Rated 3 out of 5

    Good, but…..

    I much prefer it to the original silicone band, but after 2 years use all the anchoring pads have come off so it can no longer be fastened. Also it does seen to irritate the skin on my wrist. Nevertheless, I am ordering a replacement one.

    Brian W. ·

    Response from Acticheck: Thank you for your review. We're sorry to hear it irritates your wrist. Most users have found it's a lot better on their skin than the silicone, but everyone's different. It might be worth trying a bit of micropore tape on the back of the puck holder?