TSA Member organisation: Technology Enabled Care
Free UK Delivery Included
|
Mon-Fri: 9am - 5:30pm

Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    Works well. Reasonable price.

    Reasonable price. Good function. Arrived quickly. Easy to set up. Good support.

    Nichol R. · Verified buyer ·

    Response from Acticheck: Thank you for your positive and concise review!
  • Rated 5 out of 5

    Great

    No problems

    Patricia P. · Verified buyer ·

    Response from Acticheck: Fabulous
  • Rated 5 out of 5

    Terrific product and service
    Gives real peace of mind

    Ashley C. · Verified buyer ·

    Response from Acticheck: We're really pleased to hear that – it's what we're here for!
  • Rated 5 out of 5

    Excellent service

    Excellent service and peace of mind for someone with multiple illnesses and limited mobility. Can’t recommend enough

    Derani K. · Verified buyer ·

    Response from Acticheck: Thank you so much for your lovely review
  • Rated 5 out of 5

    Peace of mind

    After Dad had a nasty fall last year my sister and I reviewed wristbands and fall alert, we are so pleased we chose Acticheck after we both did extensive research. My sister lives 10 mins from Dad, I live an hour away – Dad either gets a notification or my sister does, never got as far as me without it already being resolved. Dad is an early riser – at 8.10 am this morning my sister received a call saying Dad had not been active which is outside his normal routine. A call quickly established Dad was fast asleep which never happens!! this made us all laugh, however gives the whole family HUGE peace of mind that we get notifications when they are needed. Well done Acticheck team for developing such a great product.

    Lindsey L. ·

    Response from Acticheck: What a great review, thank you
  • Rated 1 out of 5

    Excellent device.

    Well devised device offering peace of mind to family .

    Richard C. · Verified buyer ·

    Response from Acticheck: Thank you – we're pleased you're happy with it
  • Rated 5 out of 5

    Saved my life.

    Purchased my wrist band about a month ago and it has already earned its cost. Had a blackout yesterday evening and was unconscious on a cold tile floor. Would have been there alone all night if my wrist band had not alerted my daughter who lived 10 minutes away. She called an ambulance and I am now in hospital.. If I had been on the floor all night I could have been dead!

    Stanley P. · Verified buyer ·

    Response from Acticheck: Wow, thank you for letting us know – we're so happy you were ok
  • Rated 5 out of 5

    Excellent product

    On a couple of occasions I've not had the watch on at the appropriate time for the "OK" check and the 'phone has rung instantly. I have been able to cancel the alarm, using the buttons, with no difficulty, so the callback system is working perfectly. I am very happy with the system, just wish that one could speak through the watch, as an additional function, as it is not always easy to get to the telephone quickly.

    Sara S. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback. You can always press one button on your wristband if all is ok.
  • Rated 5 out of 5

    Great looking wristband

    A far more stylish wristband than the original and much easier to do up! Excellent customer service too.

    Lesley G. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback – we're glad you like it
  • Rated 5 out of 5

    Love the new wristband

    Really easy to order wristband and tye new puck came with it due to renewal of contract on auto renewal, thank you

    Nancy K. · Verified buyer ·

    Response from Acticheck: So pleased you're happy with it, thank you
  • Rated 5 out of 5

    Extra small wristband

    The original grey wrist band after nearly five years was now to large for mums wrist. As always the Acticheck team were great and suggested this alternative which has proven to so much more secure on very narrow wrist

    Pat D. · Verified buyer ·

    Response from Acticheck: That's great to hear. Thank you
  • Rated 5 out of 5

    Help on a personal level for any problem.

    Have always experienced help when needed with kindness and understanding, and on a personal level using our Christian names as if they have always known us.

    Crawford D. · Verified buyer ·

  • Rated 5 out of 5

    Excellent, the initial wristband irritated my wrist but this model is great,

    Bryan B. · Verified buyer ·

    Response from Acticheck: We're so happy we could find a solution for you
  • Rated 5 out of 5

    .

    Kathleen H. · Verified buyer ·

  • Rated 5 out of 5

    Peace of mind and amazing product and service

    The customer service is incredible. Its so nice to be able to easily talk to somebody on the phone. All my.queries are dealt with instantly. The product is also great . Gives me the peace of mind that my mum is ok and keeps her feeling of independence. Highly recommended

    Chris A. · Verified buyer ·

    Response from Acticheck: Thank you for such a lovely review – we're always happy to help
  • Rated 5 out of 5

    Lighter better

    Seems lighter than the rubber type wristband much easier to take on and off thanks

    Nancy K. · Verified buyer ·

    Response from Acticheck: We're pleased you're happy with your new wristband, thank you
  • Rated 5 out of 5

    very good and helpful when I had a question about hub

    Christine W. · Verified buyer ·

    Response from Acticheck: Thank you
  • Rated 5 out of 5

    No problems to date ( 87 yrs old living away from family )

    Mavis A. · Verified buyer ·

    Response from Acticheck: That's what we like to hear! Thank you
  • Rated 5 out of 5

    Great product

    No problems with this product

    Patricia P. · Verified buyer ·

    Response from Acticheck: That's great to hear. Thank you
  • Rated 5 out of 5

    Very good service ad always

    Helen L. · Verified buyer ·

    Response from Acticheck: Thank you
  • Rated 4 out of 5

    I’m new at this “game”! But, so far so good. I’m not quite sure what to do when I go away perhaps on holiday, in Bournemouth for example. Quite frankly, I don’t know if it functions there but I continue to wear it on my wrist all the time.

    Sasha W. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback Sasha. Although your wristband isn't a GPS device itself, it can communicate with our servers via our free smartphone app, which effectively takes the place of the base unit when you're out of range. To find out more, please see page 26 of your user guide, or you could just give us a call and we'd be happy to help.
  • Rated 5 out of 5

    Easy and reassuring

    Subscription renewal was simple, delivery was prompt and replacing the puck was easy to do. It's reassuring to have the wristband should it ever be needed.

    Susan L. · Verified buyer ·

    Response from Acticheck: Thank you
  • Rated 5 out of 5

    The new wristband is lighter than the old and sits more neatly on the wrist. The small size proved too snug, so Acticheck sent a large size, and whilst this is on the generous size, it was preferable. (If there was a medium size this would be ideal.) The Acticheck team are always so friendly and helpful.

    Susan L. · Verified buyer ·

    Response from Acticheck: Thank you for your feedback – we do try to make interactions with us nice and easy 🙂
  • Rated 4 out of 5

    Has been very useful for alerting family to a couple of falls recently. Sometimes finds it hard to push the buttons both together. Overall very happy with it.

    Joan C. · Verified buyer ·

    Response from Acticheck: We're sorry to hear you've had a couple of falls recently, but we're happy that the Acticheck life-saving wristband has been there for you when you've needed it
  • Rated 5 out of 5

    Much better than the previous one which was SO difficult to put on
    New one smart ànd worth paying for.

    Prue S. · Verified buyer ·

    Response from Acticheck: Thank you – we're always working to improve our products and services