TSA Member organisation: Technology Enabled Care
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Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    For Peace of Mind

    Creates peace of mind for my whole family as I usually wear my acti check Every day. I am wheel chair bound now but have had again renewed the “puck” for another year. Great device and a safeguard on my wrist in the event of an emergency.

    Michael B. · Verified buyer ·

    Response from Acticheck: Michael, I am so glad you are happy with the Acticheck Assure, and that you feel it is a safeguard in the event of an emergency.
  • Rated 5 out of 5

    Works well and staff very helpful

    Works well and staff very helpful

    Stephen M. · Verified buyer ·

  • Rated 5 out of 5

    Product gives me confidence

    Prompt response to my request for replacement wristband.

    Jean F. · Verified buyer ·

    Response from Acticheck: Jean, I am so pleased you had a prompt response and that the product gives you confidence.
  • Rated 5 out of 5

    Great product and service

    We have two bands in our family one for my father and one for my mother-in-law. They give us real peace of mind as a family but we feel that the users feel more confident that they know help is only a call away. I would highly recommend this product. The team at Acticheck are also excellent, answer calls straight away, give all the help this needed with a friendly and helpful approach. It’s worth five stars!

    Sue B. ·

    Response from Acticheck: Sue, Thank you for your review, I am delighted you are happy with "The Assure" and it gives you and your family peace of mind.
  • Rated 5 out of 5

    Love Acticheck !

    This is a great product and lasts for years. The last one was worn everyday for 8 years! I also have to say, the service from Acticheck generally is exceptional.

    Sean B. · Verified buyer ·

    Response from Acticheck: Sean, Thank you so much for your review, and I so pleased you are happy with the Assure which you have had for over 2 years, although it may feel longer :-).
  • Rated 3 out of 5

    Must put on a lot of weight.

    Bit early. Haven't set up responders yet. The wrist band is for me disappointingly uncomfortable. I have to wear it "upside down" Have worn it now since it arrived. It doesn't get any better. my wrist is thin, so perhaps that is the problem. But, I need it and so will have to put up with it.

    Angela C. · Verified buyer ·

    Response from Acticheck: Angela, Thank you for taking the time to review our product, and I am sorry you are finding the wristband uncomfortable, the band is only slightly larger than a "Fitbit", but on a smaller wrist it will feel large. If it is more comfortable you can wear it upside down like you are doing. If you would like any help setting up your responders please don't hesitate to contact us.
  • Rated 5 out of 5

    Great service , fast dispatch and back up

    Terry R. · Verified buyer ·

    Response from Acticheck: Terry, Thank you so much for your review, I am so happy you like the Assure.
  • Rated 5 out of 5

    Bless the day I received my acticheck

    Have had my acticheck for 16 months now. Very pleased with every aspect of owning one.
    Purchasing a new battery and later a new strap, was seamless. The company are so helpful and professional always.
    I would recommend acticheck to anyone, and have in fact encouraged two friends who live alone to purchase one, Acticheck makes one feel safe.

    Maria M. · Verified buyer ·

    Response from Acticheck: Maria, Thank you for your review, I am so pleased you are happy with your assure, and that you have recommended us to friend.
  • Rated 5 out of 5

    Glad ive signed up with Acticheck, gives me twice daily checks that im well, as i live alone i was always worried that if anything happened o/night i could be laid there unfound for days

    Jane Q. · Verified buyer ·

    Response from Acticheck: Janie, Thank you for your review, I am so glad that you find the Assure gives you that peace of mind.
  • Rated 5 out of 5

    Great product

    We have found this very useful especially ability to check movement of wearer. The replace process was fine.

    Mark R. · Verified buyer ·

    Response from Acticheck: Mark, I am so glad you find the assure useful.
  • Rated 5 out of 5

    Great Confidence Builder

    Since getting my Assure wristband my confidence has increased to a new level. I feel much more relaxed and even though I forgot to press my monitor after the morning test my family received the necessary notification and responded necessarily.

    Philip M. · Verified buyer ·

    Response from Acticheck: Philip, thank you so much for taking the time to review the assure, and I am so pleased it's given you increased confidence.
  • Rated 5 out of 5

    Very happy with this product and my early morning check everyday .

    Delivered on time,so wasn’t without my alarm for long .Easy to fit too.

    Mrs S. · Verified buyer ·

    Response from Acticheck: Mrs S, Thank you for your review and I am delighted that you are happy with the product and the "I'm ok Checks".
  • Rated 5 out of 5

    Always there with advice, very helpful.

    Lyn C. · Verified buyer ·

    Response from Acticheck: Lydia, Thank you for your review.
  • Rated 5 out of 5

    I had to return the watch as my mother's health had failed significantly. There was really excellent communication from the returns team and I was re- credited as soon as they got it. It would be a great product for people living on their own and it was easy to set up.

    Caryn M. · Verified buyer ·

    Response from Acticheck: Caryn, Thank you so much for your review, and I am so sorry your mother's health is struggling.
  • Rated 5 out of 5

    Confidence and comfort.

    I am starting my 3rd. year with the Acticheck, I am delighted with it, the band is comfortable and I never take it off.

    Josephine H. · Verified buyer ·

    Response from Acticheck: Dear Josephene, Thank you for your review, I am so delighted you are pleased with the service.
  • Rated 5 out of 5

    Value for money 💰

    The wrist band my wife has had now for over 2 years,it has been activated by her without any problems,despite her disabilities. The response system could not be better. Finally the puck renewal system is simple..10 out of 10 for value for money and after sales service

    Rojer F. · Verified buyer ·

    Response from Acticheck: Rojer, Thank you so much for the review, I am so glad you are happy with your Assure.
  • Rated 5 out of 5

    Neat, simple to use, and reliable.

    Great simple design. Ease of use. Robust and reliable (2 weeks so far).

    The daily check in alarm, with alert email to the monitors, is a great idea to ensure the wearer is ok and that the systems check out.

    Eden K. · Verified buyer ·

    Response from Acticheck: Hi Eden, Thanks for reviewing the system. We're pleased you're 'enjoying' it.
  • Rated 5 out of 5

    Great little device

    I highly recommend this device. I feel so much safer with it on my wrist all the time. People I choose will be alerted if I need help. My family are scattered over UK so it is a great relief that this simple device is ready to alert them if needed.Very comfortable to wear. Ezxcellent.

    Gillian R. · Verified buyer ·

    Response from Acticheck: Hi Jill, We're pleased to be able to give you this peace of mind. Thank you for sharing your experience.
  • Rated 5 out of 5

    It's a very fast effective service and the Acticheck Product is exactly what my 95yo Mother needs for her to maintain an independent life whilst her level of activity is closely monitored. Thank you!

    Mr B. · Verified buyer ·

    Response from Acticheck: Mr B, Thank you so much for the review, I am so glad you find the system useful and that it has helped your Mother maintain an independent life.
  • Rated 5 out of 5

    It has removed any anxiety I might have, living on my own. Big relief to family and friends.

    I think the instructions should somewhere state you have to deal with the grey box. Tucked so far out of sight behind my desktop, I had forgotten about it altogether and was trying to find the controls to use on the web page.

    Elizabeth V. · Verified buyer ·

    Response from Acticheck: Hi Elizabeth, thank you for sharing your experience. If you still have the instructions can you tell us how we could improve them? We've tried to be as clear as we can but, as Osgood says at the end of 'Some like it hot', "Nobody's perfect" 😉
  • Rated 4 out of 5

    Gives me the confidence to know that if I have a problem help would be on its way.

    Easy to install with clear instructions.

    Mrs B. · Verified buyer ·

    Response from Acticheck: Hi Margaret, Thank you for leaving a review. Glad to hear your renewal was easy.
  • Rated 5 out of 5

    Great product that does exactly what is needed!

    Acticheck have been amazing in the support they have given to us. We may be the first Greek site using the system but it has worked perfectly. We had to update the wristband recently and again the customer service was fantastic. Well done Acticheck Team

    Colin B. · Verified buyer ·

    Response from Acticheck: Hi Colin, thank you for taking the time to leave these kind words.
  • Rated 4 out of 5

    My Father is 90 years old and is still able to live independently, with the Acticheck I can monitor his movements knowing that if he needs help- he can press the buttons, or if he falls the Acticheck will call me.
    We don’t need all the added features but the Acticheck works for us.
    Dad likes to fact that it doesn’t look like an emergency aid for the elderly.

    Charleen R. · Verified buyer ·

    Response from Acticheck: Hi Charleen, Thanks for sharing your experience. We're pleased to hear that you've chosen the features that work for you and your father.
  • Rated 5 out of 5

    Works very well. Easy to set up. I can keep an eye on my Mum in the UK from my house in California. They have good customer support.

    Jill R. · Verified buyer ·

    Response from Acticheck: Jill, Thanks for your review I am so glad you can still keep an eye on your Mum when you are in California.
  • Rated 5 out of 5

    An invaluable service at a sensible cost.

    Just renewing after a year. My mother-in-law fell a couple of months after we got the wrist band. We were alerted immediately and with her in 15 minutes. Without this she could have been on the floor for hours with a broken arm, leg and a bleeding head. She recovered well and has not fallen since. The wrist band is also helpful in monitoring her sleep/active patterns.

    Eleanor S. · Verified buyer ·

    Response from Acticheck: Eleanor, Thank you for the review, I am so glad the wrist band worked when your mother-in-law fell, and I am so glad she recovered well.