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Reviews

Read what our customers think of the Acticheck life-saving wristband

Soon after buying a system from our online shop you will be asked to share your experience.
This is what our customers have said, so far.

Acticheck has an average rating of 4.8 out of 5 stars from 1,073 published customer reviews, and 98% of reviewers rate it four stars or higher.

  • 5 star881 reviews (82%)
  • 4 star171 reviews (16%)
  • 3 star14 reviews (1%)
  • 2 star3 reviews (0%)
  • 1 star4 reviews (0%)
  • Rated 5 out of 5

    Excellent

    Have tried other alarm systems ,either had no alarm, or false alarms.
    Found this one excellent ,easy to set up and use

    Malcolm ·

    Response from Acticheck: Hi Malcolm, We're pleased to be striking the right balance for you, and also glad it was easy to set up.
  • Rated 5 out of 5

    More user-friendly for someone with a hearing loss

    Very quick delivery. After a few days of using the band no false alarms as yet. Much easier to use for wearer and family as two out of three are deaf. More peace of mind for everyone. Thank you.

    Penelope M. · Verified buyer ·

    Response from Acticheck: Hi Penelope, You are welcome. We are glad it is working well for you. The wristband using vibration does mean it is comparatively easy to use for people with hearing and /or visual loss.
  • Rated 5 out of 5

    This product does what it says and gives comfort to not only me but my family and friends

    I find it very useful as I had a bad fall during lockdown and broke me hip. It is not the first fall I’ve had. I didn’t think I would get used to wearing it but now find it quite natural like a big watch

    James B. · Verified buyer ·

    Response from Acticheck: Hi, we're glad you're comfortable wearing it. Thanks for leaving these comments.
  • Rated 5 out of 5

    Great

    It was quick and easy to order and I received it very quickly. Absolutely no problems.

    Rosina K. · Verified buyer ·

    Response from Acticheck: Hi Rosina, we're glad everything was straightforward for you.
  • Rated 5 out of 5

    safety first

    although i am independant there is an underlying dangerin mobility, and i ido nw feel that i could get aid if necessary, and the daily notice does re-assure those closest to me.

    Brian H. · Verified buyer ·

    Response from Acticheck: Hi Brian, Long may you remain independent. We're glad you and those closest to you are reassured.
  • Rated 5 out of 5

    Love it

    Really pleased with it. Reassuring. I know I can go out and he will be able to contact someone if he has a fall.

    Revd W. · Verified buyer ·

    Response from Acticheck: Thank you for the comment. We're pleased you're loving it!
  • Rated 5 out of 5

    The gray wonder

    I like that my responders receive an email each morning telling them that I am ‘active’. It was relatively easy to set up although the instructions did not make it plain that when I leave the house, I have to pair the wristband with my mobile phone and will show two green ticks instead of a house and one green tick. On returning home the left hand green tick reverts to a house. Very clever but you have to own a Smart mobile phone.
    Friends have commented that it is bulky but it is comfortable to wear and unobtrusive

    Marion M. · Verified buyer ·

    Response from Acticheck: Hi Marion, thank you for your review. We are glad that you find the Assure comfortable and unobtrusive. You only need a mobile phone for the away from home features and most people don't need it when they are out as generally someone will see if you need help when you are out. We hope you continue to enjoy it.
  • Rated 5 out of 5

    Great

    Great srvice.

    Mrs H. · Verified buyer ·

    Response from Acticheck: Hi Marion, we try to please. Thanks for leaving a review.
  • Rated 4 out of 5

    The band give my daughter please of mind to know I am ok as I live alone

    I am almost pleased with my band as it give me and my daughter reassurance if I have any medical problems. I have had a band for a year the only annoying thing is the OK calls I get which I have to react to on my band which are not scheduled

    Mr B. · Verified buyer ·

    Response from Acticheck: Hi Geoff, I'm glad it is working well for you. The unscheduled checks are when we detect that you might have had a fall and just want you to confirm you are OK. Better safe than sorry!
  • Rated 5 out of 5

    So far so good

    We've only had it a couple of weeks so too soon to give a proper review. It was easy to set up and the tests we have done have all worked as expected. Thankfully we have not had to use it 'for real' which will be the true test. A call to the company was answered promptly and they were very helpful.

    Margaret S. · Verified buyer ·

    Response from Acticheck: Hello Margaret, we're glad all is going well for you so far. Thanks for sharing your experience.
  • Rated 5 out of 5

    Very good friendly and helpful service thanks

    Acticheck were very helpful and when I told them about me luckily being very active for my age (70+) still doing tree surgery plus other out door work Karl said try the wristband and if it wasn’t suitable return it within thirty days. I have been using a pendent for the last two years and kept setting of the alarm,unfortunately it was not for me so reluctantly I returned it and within an hour of them receiving it my payment was back in my PayPal account.Carl has been very friendly and helpful throughout and although not sutible for me I would highly recommend it,any person looking to buy you should make sure you go through the literature and don’t hesitate to contact Acticheck….(good luck).

    Michael B. · Verified buyer ·

    Response from Acticheck: Hi Michael, I am sorry we weren't right for your needs, but thank you for trying us and I hope you find something that suits your lifestyle.
  • Rated 5 out of 5

    Great

    the most advanced and comprehensive product of its kind i have found on the market today!

    Ray C. · Verified buyer ·

    Response from Acticheck: Thank you for this comment. I know you have looked extensively and I am happy that you found us.
  • Rated 5 out of 5

    Excellent product

    The design is very well thought out and it works too! I rather dreaded wearing 'an aid' but I really feel just as chic plus a lot safer and more confident. I have learnt how to put the wrist band on and off, but because I have very slim wrists the band overlaps. Its it possible to shorten by perhaps two holes? If yes, how do I do it?

    Sue S. · Verified buyer ·

    Response from Acticheck: Hello Sue, We're glad you are finding it easy to wear. I am afraid that the moment the smallest the wristband goes to is 12.8cm circumference. If we come up with smaller wristband we'll be sure to let you know.
  • Rated 4 out of 5

    Good

    Seems to be exactly what we need, early days yet

    Quintus F. · Verified buyer ·

    Response from Acticheck: Hi Quintus, Thanks for your comments, I hope you continue to 'enjoy' the Assure.
  • Rated 5 out of 5

    Great

    Replacement was quick and easy. Good instructions. Difficult to think that such a small unit can do so much without re-charging.

    Brian F. · Verified buyer ·

    Response from Acticheck: Hi Brian, we're happy it was straightforward for you.
  • Rated 5 out of 5

    Great

    Extremely helpful customer service

    Tony J. · Verified buyer ·

    Response from Acticheck: Hi Tony, happy to help.
  • Rated 5 out of 5

    Amazing product

    Amazing product. Would thoroughly recommend.

    Michael S. · Verified buyer ·

    Response from Acticheck: Hi Michael, thank you for this review.
  • Rated 5 out of 5

    Highly recommend this item.

    I have just bought this for my 91 year mum after having had her living with me for the past 21 weeks due to Covid. She has gone home, living independently again. We did need to call support to get it set up and they were brilliant, the issue we had was mum had 'call blocking' on her phone, so we had to allow the response number. But as I say the support were brilliant getting us set up. We are really pleased with all the features, we are receiving daily e mails to let us know mum is up and about, the OK button is reassuring for us, the fall feature has been set up and the ability to add medical details and emergency entry is just great. We are very pleased with the whole package and in our opinion at a VERY reasonable price. In fact it is a bargin for peace of mind. The wristband itself is comfortable to wear and as you can wear it in the shower and in bed it is reassuring to the family to know mum cannot forget to put it on.

    Ruth Y. ·

    Response from Acticheck: Hello Ruth, Thank you for such a complete review. Call blocking can be a pain but there are always ways around it and we are happy to help, as you know. I hope your mum enjoys being back in her home.
  • Rated 5 out of 5

    Excellent product. Indispensable.

    This product is indispensable to my mother and I. It gives my mother the independence she wants and gives me great peace of mind. The "I'm OK check" feature is really good for someone who is a type 1 diabetic and may have blood sugar drops and may not be coherent enough to raise an alarm for themselves. If you're not currently highlighting this feature in your marketing and targeting people with these types of issues then please do – for us it's a very big deal – the absolute key functionality of the product. Very happy with the product and service. Thank you.

    Elaine R. · Verified buyer ·

    Response from Acticheck: Hi Elaine, Thank you for these comments. We think the "I'm OK check" is invaluable and we try to draw people's attention to it, our problem is that no-one knows it exists and so they aren't looking for it and tend not appreciate the value until they try it. We hope more people will try it though as we get brilliant feedback on it. We're pleased everything is working so well for your needs.
  • Rated 5 out of 5

    Great product and easy to use

    Very pleased; clear, easy to follow instructions. Testing and replacing was straight forward and took less than 5 minutes.

    Kathryn A. · Verified buyer ·

    Response from Acticheck: Hi Kathryn, We're glad you found replacing the puck straightforward.
  • Rated 5 out of 5

    Light and easy to wear

    Could be a little slimmer, other wise perfect.

    Pat C. · Verified buyer ·

    Response from Acticheck: Hi Pat, Thanks for these comments. I think you have fine fingers, and so for you a little slimmer would be good, but not for all our customers.
  • Rated 5 out of 5

    Great product

    The wristband is reasonably unobtrusive, compared with the competition, and setting up was straight forward. Once the user gets used to wearing it, it’s comfortable and certainly easy to activate. I also appreciated the speedy response on the chat/help function.

    Amanda W. · Verified buyer ·

    Response from Acticheck: Hi Amanda, We're glad everything is meeting your expectations. Thanks for leaving your comments.
  • Rated 5 out of 5

    Great product

    Very easy to set up. Easy to wear.
    No problems do far.
    Very happy.

    Jeffrey B. · Verified buyer ·

    Response from Acticheck: Hi Jeffrey, Thanks for the review. We're happy that you're happy!
  • Rated 5 out of 5

    Brilliant product. Just what I need.

    Great product, Easy to setup and extremely versatile to use in all environments. Recommend.

    Christopher F. · Verified buyer ·

    Response from Acticheck: Hi Chris, We're glad it is fitting well with your life. Thanks for the review.
  • Rated 5 out of 5

    A very useful product

    I have not had it very long. My son says that he is advised when I am active in the morning. So far I have not needed to use it for emergencies.

    Thelma M. · Verified buyer ·

    Response from Acticheck: Hello Thelma, Thank you for commenting. We hope, that like insurance, it is something you never have to use.